Order took a couple of weeks to get, but it arrived on the original estimated delivery date as promised. Considering that these parts are no longer manufactured this was incredible, communication was excellent.
So I have no complaints and would certainly use more often ...A R Kerry
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again. ...William Rowley
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Although the tray could not be delivered on time but the response was quick and satisfactory, I will recommend this company. ...SHADAB ASLAM - LBV LTD
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Prices very competitive, delivery took a while, I guess as you had to order the parts to send me. I ordered 3 and only got 1 but I didn't realise till two weeks after order arrived so didn't feel I should mention it.
...STEVE SPOONER
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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service excellent and prompt ...Bryan Rennie pp J Ewen
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Excellent service with very helpful staff ...Melvin Hubbard
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Order received promptly. Customer service excellent. ...Susan Broadbent
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All fine. Good service. ...Robert Curtis
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Excellent fast service ...PETER Thom
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