|Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
|no problems. delivered on time. i would use and recomend to others.
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
|Very prompt service. The only thing there was not an invoice in the box.
|Excellent service, all questions answered. Very pleased with the delivery ordered late on a Friday and received on Monday morning.
|Everything fine, thank you. Found what i wanted relatively easily on your website. Good price. Speedy communication. Delivery info given quickly and actual delivery prompt and efficient. No grounds for any form of complaint !
|customer service was excelent. kept me informed at all times. Will recomend to everyone. Order arrived on time.
|very slick . An email at every stage of the transaction. Excellent communication from order thro delivery.
|Delivered promptly and at a very competitive price
...Chris Brownson Architect
|Washers received yesterday. Many thanks.