|The service was first class with the item arriving next day. However I do baulk at the price of spares parts, my one tiny item a small 12" bronze body without the flow regulator being 1 16th of the price of a new boiler.
|Customer service WAY beyond what anyone could expect. Many thanks.
|RECEIVED PACKAGE PROPTLY IN GOOD CONDITION THANKS
|OK, item arrived according to expectaitons and plan.
|Good communication,quick delivery and good value, just the service we are all looking for
|The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns.
|Delivery could have been quicker, especially for price.
Prompt email response to delivery queries.
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Our infrastructure is geared up for orders over the £25, hence the free delivery.
|Excellent customer services. Very fast response to e-mails.
I shall use you again and recommend to others.
|Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!
|Very helpful responses, good communication and prompt delivery of product which needed extensive sourcing.