the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Very efficent service . Because of the fragility of the goods we had to collect them but the delivery charge was refunded very promptly ...MRS S PILLING
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Great Customer Service - Delivery within reasonable time. ...Maher Nuwwareh Nebo Medical Ltd.
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny! ...Paul Williams
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again. ...Baxi Heating
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Brilliant service!!! Ordered part on Monday, delivered on Tuesday.
...Emily Phillis
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Fast delivery and item exactly as described - excellent service! ...russdell thoms
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prompt delivery and a competitive price.would recommend to others ...geoff vaughan
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Good straightforward efficient service ...Arwel Jones
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed ...Alexander Beveridge Cunningham
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