I had a really tricky part to order, after speaking to many suppliers including the part manufacturer My Tub were the only people to provide any useful help. I not only got the part I needed, I was kept up to date regularly about the order by phone and email. the service couldnt have been better. I will certainly use you again and recommend you to others. Thanks ...Jo Behari
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Great service. Thanks. ...Ruslan Kabalin
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent ...Andrew Henderson
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Great price, fast delivery, an excellent service all round. Thanks
...John Mann
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Prompt service, securely packaged, would recommend and use again. ...Steve Cotton
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Excellent service, very helpful customer service. Thank you
...c sen
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Ordering straightforward and simple. Item arrived when advised. Service was efficient and communication effective. Thank you I will use again. ...David Gough
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easy and cheapest way to by boiler parts will use again ...Alexander E Lawson
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Easy to use website, speedy transaction, swift replies ...Debbie - Mains electrical
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Excellent service. I have saved to "my favorites" to use again. Many thanks. ...KEN ROBINSON
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