Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
...A Randall
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Good service, fast response to questions and efficient delivery. Thanks.
...Stuart Mackrell
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Good response time
...Alan Shelley
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Good service - very pleased.
...john hart
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The anti-vibration mounting mat for my pump works really well the pump operates quietly.
...Dr Ian Garth Higginbotham
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No problems, which is as it should be.
...Steve Cox
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Good communication. Managed to arrange to collect part as I was local. Very professional and good customer service, plus part was nt expensive.
...Stephen Gomersall
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth
...Alan George Dungworth
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Item arrived earlier than expected. Easy to fit.
...CLM Fleet Managment PLC
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VERY GOOD, EASY USE INSTRUCTIONS,
...Clive Bradley
|
£
£69.20 
