|Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
|Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service.
|Delivery was perfect
...nicky Parsons - Northampton Hope Centre
|Thanks for the excellent service, also the staff were most helpful in helping me choose the best product
|First class service and a very speedy delivery with a quality part. Highly recommended
...sean kennedy electrical sevices
|Very good prices and service, let down by a long delivery time. My order was placed just before Christmas so didnt expect delivery before early January. However I was disappointed to have to wait over 4 weeks from order to receive the goods. Apart from this the service is excellent, and I was kept informed - although this was often of ever lengthening expected delivery dates! A tracking service once goods are on the way would be a helpful addition. I would use this supplier again, as long as a short lead time is not essential.
|Radiator casing arrived early on the requested day and in good condition. However, the packaging was partially open, allowing the parts supplied to be visible.
As we use our own distribution the goods are carried from the store to the van to your home, theres no need for any packing the goods are handled with care.
|fast delivery,basin arrived in good condition,so all pleased here thanks.
|Pump easy to find with very prompt delivery. Good service
|very good service. The diver phoned when almost arrving for delivery. A ver good system !