|Excellent service & first class communication. Item delivered in the specified time . A big thankyou!!
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|hi my bath arrived on the 25 as emailed very pleased thank you your service was very good
...mr t j weeks
|Good service in my opnion, delivered on time as stated, and left with a neighbour as requested.----- Did what it said on the tin!!!!!!!!!!!
|Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.
|Very prompt service- definitely use again .
|The order arrived promptly will use again
|Excellent and speedy service.
|Excellent and speedy service. Will be using this company again.
Voiseys Electrical Services Ltd Poole Dorset
...Paul Voisey - Voiseys Electrical Services Ltd
|i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends.