The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Great service...Thank you.
...ANDREW M. MORTON
|Great Service, Very Promp, reasonably Priced.
...Samuel Lupton - Envirojet
|The central heating valves I have just bought from you were at a very good price and delivered vey quickly.
thanks Brian Townley
|It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered.
|A speedy delivery and very good service. MyTub kept me updated at all times.
|Fantastic service, second to none!! I won't look anywhere else for spare parts from now one, what is the point?
|Super company to deal with
...ASQUITH BUTLER LTD
|Excellent, efficient will definite use again
|exellent service fantastic value needed bath panel and was cheapest around delivered on time , recommend mytub to all *****5 star service*****