I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub. ...Arnie Burrows
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Great service, next day delivery as promised. Many thanks. ...Steven Nathaniel - Barlows UK Ltd
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Great service from start to finish. Easy to order on line, good communication throughout and speedy delivery . Thanks. ...Darren Plowman-Read
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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...Miranda Thomas
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Well priced products. Prompt delivery. Excellent all round service.
Thanks
Jonathan ...Jonathan Smith
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All as planned, great service!! ...Martin Shepherd - Shepherd Contracting
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Nice service and good company to deal with ...jeffrey black
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Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub! ...Robert McNamara
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Very happy with service and product. ...Enigma Interactive Ltd
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
...steve fiddes - rexel
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