|Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said
|Thank you to "mytub" for their promptness, efficiency in delivering exactly what was ordered, on time and at a price matched sum from another supplier who was not able to deliver by the required date.
"Mytub" did exactly what they said they would do and well done to the staff who helped.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
|Great price and very good service, arrived exactly when advised.
Will use this site and service again.
|fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent.
...Henry P Robinson
|It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase.
|Yes all good
|All good. great prices, fast delivery, kept well informed of delivery time and date.
|Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too
|Efficient and friendly service from the customer services team. Made a hard job very easy as my toilet seat was not standard size.