|Toilet seats were poor quality. Dont think they were genuine roca toilet seats as advertised.
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I have spoken with the delivering branch and these are indeed genuine Roca products.
You are very welcome to return them for a full refund.
I will be calling Roca today to give them your feedback and ask their comments.
|Excellent service, kept updated with regular emails. Product as described & well packaged to avoid damage.
|The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction.
...Mr C Robinson
|Good service from start to delivery. Helpful people and information at all times.
Many thanks. Allan, fpmservices.
|I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub.
|thank you for a very good service. you were able to source a cistern for me which was proving difficult to locate. It arrived on time and undamaged.
Saved my bacon
|Fantastic service . Very pleased with the customer service . Thank you so much for all your help !
|Excellent service as always. Even when things are not straightforward communication was good and the the system worked very well. Well done MyTub!
|Thanks, nice quick and easy service. Great communication about every part of the order.
|Order has been received. Everything fine. Thank you. Colin Hadley.