item has been recieved , very happy with service. ...David Bingham
|
Very pleased with service, i ordered the wrong size but was easily put right by email.
Also a lot cheaper than my normal supplier.
Stuart Parsons ...Scott Combustion Ltd
|
I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we ...Southlands Farm Cottages
|
Very happy with the service. I actually ordered a different model of thermostat control however Mytub sent me an ungraded version as the one I ordered wasnt available. Easy to use website and the delivery was quick. When I did contact them they were quick to respond and very helpful. Would highly recommend. ...Gavin Bhandari
|
Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia ...Julia graham
|
Many thanks for the prompt efficient service we had almost given up on finding this spare part given its age but luckily you had it in stock
Thanks very much ...Andrew Bates
|
Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed. ...S Davies
|
I would have liked the part quicker but in all very good. Kept me informed all the way ...Martin Burke
|
Extremely helpful and pleasant on the phone, then purchase received less that 24hrs after placing order. All at the cheapest price I could find on the net! Can it get any better ...Nigel Thompson
|
Very happy with the item and customer service was excellent,and a mention about Christine
Who delt with me,she was prompt with replys and patient with my questions that I was asking ,just wish all online companys where as efficient as this on ,will be using again in the future and will recommend to everyone
Thanks again
Darren ...Darren Murley
|