|An excellent service, kept in touch throughout. Had a small problem over delivery times/dates, but all was sorted to my complete satisfaction.
...Mrs Brenda Braithwaite
|The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
|Very quick delivery and well packaged. Thank you
|Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor.
Order placed on Tuesday Pm and collected parts Thursday.
Very impressed and would not hesitate to use this company again.
|The product was exactly what I wanted however, the delivery was not. Despite e-mailing to say "NO" to leaving the item at a neighbour, another to arrange delivery on a Friday we had a trial deliver on the Wednesday before and then to cap it all an eventual delivery on the day before we had arranged - BUT LEFT WITH A NEIGHBOUR!!
|Very pleased once again with your service. My order arrived as advised.Many thanks.
|The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered.
|Proactive response from MyTub team as I had incorrectly ordered the wrong colour to begin with - many thanks.
Final delivery notification only came through on the morning of the delivery but was the day that had been given as an estimate. An approximate time would have been useful extra information.
All in all a god experience
|Excellent first class service - received within 2 days 0f ordering - will certainly shop again