Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey ...John Hey
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...Paul Webster - Dr Tap Plumbing
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Very good service, ordered a basinpedestal which was not suitable not totally my fault, but was collected and money repaid less restocking charge without too much fuss. ...chris meadows
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Recd exactly when you said it would be delivered excellent sevice and product .Will certainly use again and recommend. ML. ...michael limon
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excellent service
tried elswher to order a discontinued toilet cistern and failed.
ordered with MYTUB no problem!!
quick dispatch and well packaged
would highly recommend
Thanks Pete Woodland interiors Nottingham ...peter kendall - woodland interiors ltd
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey ...nigel bailey
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The item ordered arrived promptly on the date stated and was as specified. The price of the item was very competitive particularly when taking the free delivery into account. Very happy with the service provided by MyTub. ...T Bromley
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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again. ...Matt Clancy
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Item received in good condition on the promised date. Good delivery service from wolsely ...Nigel Richardson
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Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
...Dave Clapham
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