|late ,late, late.
|Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad.
|Good service and part delivered on time
|Great product, delivered when said and great communication, thank you.
|Very courteous customer service, excellent communication on delivery expectation, and a great price! What more can be said
|thanks for fast delivery highly recommended
|The part I ordered came in reasonable time, I picked it up from my local plumb centre. At first I was quite annoyed at the fact that my location was going to incur a £15.00 vat delivery charge, this is maybe something that could be made clearer at the time of purchase, however , the communication between myself and your customer service department was excellent, and they assured me no charge would be added if I picked it up in Castlewellan. I would use you again in the future
|Easy to find and order parts arrived on time but info on status of order could be improved.
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We are sorry but the office had been closed over the Christmas period which would reflect why there had been none of our usual communication.
|Excellent service, regular updates given on delivery. Email contact easy and very efficient.
|Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working.