|Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
...Mrs Catherine Dobson
|arrived in a couple of days will deal with you in again and would recommend your company to others thanks.
...Mr RW Bain
|Very helpful staff, quick delivery. Would certainly use them again.
|Unit received as described, within time frame stated.
| Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
|Excellent, fast and efficient service.
|very pleased with product, although not delivered on the day specified, and the dispatch time was a lot longer than I expected
|Product arrived very quickly and was well packed. Requested a copy invoice at a later date and that was emailed within half an hour. Thanks Steve.
|Delivered bang on time!