Good communication - good service - great prices - will use again. ...Graham Brown
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Fantastic price great service and product great 1st class service all round will be using again ...Steven saxon
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very good service kept informed as to the delivery progress by email exactly as ordered and delivered on the stated day willuse again and will recomend to all ...mr keith fisk
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful. ...Bernard Adams
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After ordering, I was kept upt0 date as it was processed and estimated delivery set. As this was finalised, I was given the actual delivery date the same and it was promptly delivered. The item was as described, undamaged, complete and the price was very good. I am a very happy customer because I shopped around and discovered a good supplier. Happy to recommend to friends and family.
cheers Peter ...Peter Turner
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Effective and efficient service from start to finish regarding the product required. ...Peter Hampton - Hampton construction
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends. ...David Paterson
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The item that i ordered was not in stock but had a telephone conversation and with a person who was very helpful and i managed to sort my order out and rrceived it in good time. ...Gary MODLEY
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Great price - the system keeps you well informed on progress and delivered on schedule - very impressed! ...Mike Cheal
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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