Was sent an email saying it would be 14 days delivery, it arrived the next day so that was good, but clearly don't really know what's going on. Delivery costs quite pricey for something that costs less than a £1 to post.
...Shaun Marrison
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Great service and terrific staff. Thank you so much for getting my order to me in time. ...Mr Simon Morrell
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Prompt and efficient service and good value for money.
...R.Mundy
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I have ordered another toilet from this company, took a while to come as the pan came first and the cistern came later but it was worth the wait and everything was well packaged, I will defiantly use this company again. ...Micheal Jones
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good service, quick to reply to messages, only suggestion is that the boxes are clearly labelled for the attention of a person and not a company and therefore not getting misplaced
but other wise a good service will use again
...HomeServe
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Excellent service. Would use MyTub again. ...Robert Williams
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Great service, fully communicative during delayed out of stock order, which is very important. great product. ...Duncan
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I had a complaint about the original delivery but this was dealt with efficiently. I particularly liked the way you kept me informed by email on progress and delivery dates. The best service department communication I have ever had. ...Fred Gray
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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satisfactory service ...Rha
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