Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio
...David Pawson
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Good communication - good service - great prices - will use again.
...Graham Brown
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Excellent service. I ordered the wrong part and they took it back without any problem.
...Chris Moyler - C&S Building Services
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Very prompt service excellent communications, very pleased.
...Robin Jukes-Hughes - Mr
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A very quick and efficient service, especially regarding checking as to whether an item is in stock.
One of my requests was the other was found to be no longer available but that didnt stop MyTub checking to see if it was available from other competitor suppliers. Thats what is called service!
I was kept fully informed as to the ordering, dispatching and delivery of my part.
Overall an excellent company to do business with.
Thank you.
...Martin Field
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Christine
Thanks for letting me know - our repair guy said Stoves had hinge kits left and I got excited when your website said you had!
Regards David
...David Simister
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Order received as advised, on time - staff very helpful - site easy to navigate. Many thanks for an excellent and good value service.
...Gavin KingSmith
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Excellent service - as always. A pleasure to pat you on the back!
...Robert McNamara
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Thanks for all your help and information from start to finnish super fast service and no problems thank you once again. Colin
...colin clubb
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Order received. A quick and efficient service - good value for money.
...John Mead
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£
£47.87 
