Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you ...Mrs Catherine Dobson
|
Excellent! Very impressed. Very happy. ...Robert Wakefield
|
Goods arrived on time and job now done! Many thanks Roy. ...R.Kane
|
Pacakge delivered on time. However, the packaging was opened and in a sorry state when delivered. Lucikily there were no missing items. ...P Saujani
|
Ordered Thursday morning explaining it was urgent.
Arrived Friday at 10:00am - fantastic service!!
Cheapest on the internet by 7%.
Would recommend mytubs to anyone ...Alan Henderson
|
Item arrived on time and correct. Very efficient and would use Mytub again. ...Owen Catchpole
|
Part was not left as asked and had to rebook the job as it didnt arrive in time!! ...Oil Heating Specialist
|
Order was delivered as arranged, pleased with the goods. Very good service. Will be ordering another item again soon! ...George Robinson
|
My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before. ...Alan Nicholson
|
Great price and excellent service. Superb two way information trail regarding progress of an order, which is updated as appropriate by real people. Thank you. ...Dion Stuart
|