Tremendous product and great service. ...Sean Ramsden
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Order went through smoothly and product was delivered promptly in good condition. Packaging provided good level of protection. ...Edward Andrew Wyatt
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My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed. ...Mr David John Fallon
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Arrived a week later than original delivery estimate, however regular communciation throughout explained reason for delay and updated delivery estimates. Overall an excellent service received. ...Antony Durrant
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase. ...sarah whitcombe
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Hi, Im sorry but I am not very impressed with the speed of your service.
I placed my order on the 18th October, I had a totally different part delivered last week even though the paperwork had the right part description on it. I phoned the number on the delivery note and I was told the correct part would come the next day - it didnt, & it didnt come the day after that either so I phoned again and was told they had to re-order and it would be with me by Monday this week - it wasnt, I waited until Thursday and had to phone them again - the part is in the warehouse and apparently it will be with me tomorrow!
What looked like a good value product has caused me to phone my customer three times to explain the delay and call your supplied three times so far at peak rate to find out what is ha ...Mr T J COOPER
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Good service and communication - would recommend. ...Gordon Dougan
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Good service and communication excellent, When you telephone My Tub you get through to a human being very quick! ...Cameron McDowall
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Item received promptly thank you. ...Rachel Goodacre
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