Great service, regular updates nice to keep me informed, will use again if i need parts for anything else.
...Andrew Georgiou
|
Thank you for seeking my feedback.
The first time the order was sent out parts were missing. Rather than send me the missing parts (weighing about 200 grammes), you sent an entirely new order in a box which is about 3 feet long and 1.5 feet square. And the courier who delivered it refused to take the old order away.
I am now sitting here with a very large box in my office with a brand new toilet seat in it. I would like to know whether I should dispose of it (rather wasteful) or whether you are going to collect it. Please advise. If you do not tell me what to do, I shall keep it for one more week and will then dispose of it.
As to the product itself, it does not fit the toilet well because the hinges raise the seat too far off the bowl, such that the weight is not distributed arou
...Robin
|
Excellent communication from the team and found the product I needed to complete the job in my bathroom. Definitely recommend using this company.
...Patricia McCarter
|
Cant fault your sevice, excellent online ordering service. Had a query regarding an item I couldnt find online so telephoned support who sorted it in minutes. Delivery very quick. Brilliant
...lee moxon
|
Spares for Baxi boiler arrived safely in good time.
Many thanks
...Colin Brown
|
Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.
...Peter Hull
|
Excellent service. Thank you. Very speedy delivery.
...Val Hutchinson
|
Excellent service all round, very helpful on the phone in sorting out the order.
...EDWARD
|
Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks
...Anita Neill
|
It arrived when expected albeit a few days later than originally stated. WE were kept informed via e-mail regarding the delay and have no complaints. We await a plumber so. as yet, cannot say whether we are completely satisified. Hopefully it will fit as it is a replacement for a bidet which has been discontinued.
...Roger Kenyon Barnes
|
£
£47.87 
