All good. Excellent service
...Peter Dickeson
|
You have a great service and offer very reasonable prices on hard-to-find items.
...Amadi Cisse
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
Thankyou for a your help on the phone. and thankyou on the next day delivery will be using you again.
...Paul Humphries
|
Excellent service. Order was complete and delivered on time. When I phoned with a query reply was helpful and friendly. No further comment.
...Anne Pritchard
|
Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton
...Michael Frampton - Tri Management Ltd
|
Excellent service. I ordered the wrong part and they took it back without any problem.
...Chris Moyler - C&S Building Services
|
I am very pleased with mytub, the sales process went well, apart from through no fault of their own that did not receive my order straightaway because I forgot to press the confirm button. I really like the facility of being able to pay by BACs and the goods were correctly delivered apart from through no fault of their own the carrier had a problem and the goods were a day late, but even then it was a quick service.
...Ian Duriez - Murtec ICD
|
Arrived in good time, thanks.
Will use you again in the future!
...Rachel Measures
|
Excellent service and quality product delivered.
...Clive Munnings
|
£
£47.87 
