Very good communication on progress and correct product arrived on the day promised. Thanks ...Adrian Holmes
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I was looking for a replacement valve and found the website very easy to navigate. I located the product and made telephone contact to ensure that the replacement item would fit my existing fittings. Having been assured that it would, the item was delivered promptly within the target date. The valve is now fitted and working efficiently.
Great service both in advice and delivery.
Thank you
...Peter Cradock
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Thank you for you prompt delivery, thank you for your follow up. I have received the goods. I have not been able to check them yet as I am trying to compleat another project. ...Kwame Nicol
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Thank you for your service. Unfortunately I misunderstood the web page and placed the order for what I assumed was a concealed cistern complete with lever, when it was for the lever only. I now wish to return same. The delay since receiving the item is due to me being abroad for the last week. The box has remained unopened.
I look forward to your reply.
Ken Smith ...Ken Smith
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I recieved my order a day later than advised but it arrived in good condition and the driver was helpful and curtious ...Mrs P Keys
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future. ...T SMITH
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So pleased to have this obsolete part delivered quickly. Great service. ...Katharine Adamson
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Excellent service. I ordered the wrong part and they took it back without any problem. ...Chris Moyler - C&S Building Services
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Brilliant service,part ordered 1215hrs tuesday, delivered 1100hrs next day ...ken jackson
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine. ...Joan Walker
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