Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio ...David Pawson
|
Got the part ok. Staff were helpful.
Time you ditch TNT. ...Geoffrey Forrester
|
Quick delivery and exactly as ordered. Will definitely use again. ...Robert Suckling
|
Kept me fully updated with the progress of both my recent small orders, and offered prompt and very helpful advice when I made my frequent queries!
Thoroughly recommend them! ...Colin
|
Good straightforward efficient service ...Arwel Jones
|
I was impressed with the service offerred. ...Mallinath Chakraborty
|
great srvice once again promt delivery ...ivan mcdowell
|
Thankyou for the prompt service - the item was delivered exactly as stated on my order confirmation. I also had a propmt reply to my query regarding the compatability of the product with other brand. I would certainly order from you again. ...Patricia Hill
|
These guys are great. Most responsive service I have had from any company for years. ...Mike Poulson
|
Excellent service. Good communication. Many thanks. ...Lesley Evans
|