Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good ...Brian Farrell
|
Product was delivered speedily and on time. Efficient service - thank you ...Alan Marlow
|
Was rather disturbed initially that the order would be delayed some two weeks or so. It was not an issue for me at the time as I keep spares of this rather unreliable and fragile item. However, if I did have a faulty part, I would have had much inconvenience.
Service itself was great. i was always kept in the loop about the order from MyTub who eventually delivered. ...Michael F Jones
|
Fast, affordable! Much, much better then corresponding italian competitors!
Has been a plesure be your customer ...Mauro Squaiella
|
Excellent service would do Buissness again. ...Noel Magill
|
Placed and order for a motorised valve and was pleased with the response form My Tub. Told me when it was coming and kept me up to date with the delivery info. Arrived on time. Very pleased with the price.
Overall a ten out of ten. Will use again ...Williams Electrics
|
Thank you for providing a fast and well communicated buying experience, my basin arrived when you said it would....great! ...Martin Pymm
|
My radiator was due for delivery on the 30th, which it did not make. I was informed it would arrive the next day, which it did. In this instance the item had a long lead time for delivery which I accepted, maybe it would have been possible to inform me a two or three days before its new delivery date rather than the day before. ...Alan Nicholson
|
Payment options - like a lot of people I use a debit card for payment. Debit card isnt one of the options, you have to use the "credit card" option and presume that also covers debit cards.
Make it clear and incorporate "debit card" as an option please.
------------- ------------------------- ------------- ------------
Hello
Very good point and the site has now been edited to refect this, thank you.
Regards
MyTub
...Michael Willis
|
everything worked fine. only odd thing was I needed to buy a small amount of ptfe tape that I didnt want to get the order to qualify for free delivery! ...Richard Draper
|