Brilliant service. Made the order on-line, two days later the goods arrived. Thanks very much.
...Jonathan Atkins
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Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct. ...Steven Dodd
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Order received on time. Great customer service. Thanks again! ...Stephen Hanmer
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Excellent service. In particular a simple pre order checking system giving details of stock levels was very helpful. My purchase was then delivered on time within two days of making it. A very happy customer ...Christine
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Thank you for keeping in touch throughout the process of ordering this obsolete model, from factory in England, to safe delivery, Wednesday as promised, at warehouse in Paisley. I was very suspicious it would not arrive or their would be vagueness as to the order in the warehouse, which would have meant an irate husband, who had made a 25 minute boat journey and motorway drive, calling me to "deal with it". That scenario did not happen and the young gentleman at the warehouse carried the heavy basin to the car boot without being asked. Thank you for your calls on the morning as promised, your frequent e-mails, and your courtesy . Well done team Mytub, and all you kind young people, your Mums should be proud of you. Regards Patricia Girard ...Patricia Girard
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I regret that the small half aeration tube was in three pieces. I should be grateful for a replacement.
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Hi
Apologies for this Dr Payne, i have now ordered a replacement in for you and it is expected to arrive on friday. We will check this for you and be in touch as soon as the replacement is ready.
Regards MyTub ...Dr Reginald Brian Payne
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It was good experience working with My Tub. Customer service always kept me informed of possible date of availability of material and then was delivered too.
MyTub representative was quick to recommend new model as a replacement for an old one.
All in all, will continue to work with MyTub in future. ...Vivek Joshi - Suprimo Products
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Really great customer service - we changed our minds about the bath model and they were only too happy to accommodate. Staff were polite and efficient at all times. Thank you. ...Emma West
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Order has been received. Everything fine. Thank you. Colin Hadley. ...Colin Hadley
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Thank you for your excellent service. My order came promptly and at a good price. The stockist sent wrong item but this was corrected within 48hrs. I will use this company again. ...MISS E R MCHALE
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