I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin
...Emma Sproat
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Excellent service, good prices and very quick delivery.
...derek morgan
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Items listed should state if they are in stock or not.
Also any additional charge for faster delivery.
...John Burrell
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Very efficient delivery and notifications of transit. Thanks
...Nigel Appleby
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications.
...Hilary Thomas
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Good Service and A communication.
...SCBS LTD
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very quick a bit expensive for such a small ttem but good service
...d.daniels
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Very satisfied with service, thanks
...Startton Audley Engineering Srvices Ltd
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Fast,fast,fast. Thats the whole service. Fast reply to original order enquiry, fast later communication and fast delivery. A great service.
...Timothy Hilliam
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very happy with product that arrived on time
...Foxhaven Design Ltd
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£
£53.33 
