The item was deliverd in a reasonable timeframe and on the date specified and was significantly cheaper than the competition.I found the updates on the order satus particularly helpful. ...Victor Harker
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Efficient service. When I called with a query regarding delivery I was provided with very helpful information by a pleasant member of staff. ...fiona atkinson
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Great service, Emails answered promptly and delivery time was very good.
Would definitely use again. ...Mark Eaton
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It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase. ...sarah whitcombe
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Great Service, Good Communication, Thanks ...colin ryan
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I found your staff exceptionally helpful and very pleasant to deal with. Rachel went out of her way to help me and I am glad to say that the item was delivered early on the Friday which allowed me to sort out my bathroom before our guests arrived. Thank you very much and I will certainly deal with your company again.
Rose Gill ...Rose Gill
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I have recently received this order exactly on the day predicted - about 10 days after ordering, as warned.
It was a Vaillant VR61 mixer module. This communicates with the boiler eBUS and allows control of the domestic hot water valve at a high temp if required, and of TWO central heating zone valves. It replaced in my case a VR65 which will only do ONE central heating zone valve. This was unused though I had opened it to look at, but Mytub agreed to take it back with a 15% handling charge deduction if I packed it up in original packing. Very good of them, I thought.
The equipment itself is German and as with many Vaillant controls the instructions are a somewhat opaque translation! However I shall master them!! With the VRC430 weather compensating device, the system is said to be hig ...Dr Iain McQueen
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Products were received quickly and I was informed of the order status every step of the way ...Despina Fletcher - Vale of Aylesbury Housing Trust
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I thought the service was very good all round and wouldnt expect anything would better it
Thanks Rob ...Robert Davis
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Good service, Very fast delivery, Thank you ...Xtrac ltd
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