Was very impressed by your efficient service and for all help in trying to track Dimplex spare part. Thank you to all staff involved. Elizabeth Burden
...Elizabeth Burden
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We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute.
...MARK GILBERT
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Goods received today all in good order.
Excellent service thank you
Alan Dungworth
...Alan George Dungworth
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Many thanks for giving this order a push after my earlier email! It was delivered safe and sound this morning. A good service!
Regards,
John Saliot
...John Saliot
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting...
...Danny Papandreou
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Delivery fast thanks alot. Product tricky to install however, we managed and now have a complete toilet once again!! Thanks
...Anita Neill
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Excellent service, kept me regularly informed of order status & order delivered on stated day
...karen brogan
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.
...Jo Martin
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Hi let me say that My Tub and a first class service. My fire part which I ordered was no longer available. My Tub e-mail as they had found a replacement part. I phoned the customer service to have the replacement part this part was actually cheaper than the original one. I got the part the next day plus a refund of the difference in price Thanks again My Tub
...Ian Bramhall
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It took 10 days for the Order to be delivered from 20th Jan the date my account was debited. It is unlikely that I will use mytub agin as delivery service is far to slow.
...Wesley Cochrane
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£
£53.33 
