the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
...langley grammar school
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Excellent service. On time, well packed and in good condition. ...Neil Procter
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Delivered promptly, not well protected but carried indoors: look OK, but lid not yet removed. Thank you. ...Mr Chris Stacey
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Excellent service & fast delivery.Thank you. ...ADI JOITA
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Order received and as required.
many thanks ...Gilbert Clayton - IDL Engineering Limited
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Fine, just fine! Thanks. ...Rose Arthur
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Exactly as ordered ...Richard J Dejewski
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Quich, efficient and good value. Thanks. ...Mitchell Humphreys
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Thanks for a really efficient and fast service. The young lady with whom I discussed my order was very helpful and obviously had excellent communication skills. Many thanks. Valerie Pardy ...MRS V A PARDY
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Three weeks is a long time to wait, however communication was excellent helpful and responsive. We are happy with the product.
Kind regards
Julia ...Julia graham
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