Excellent web site and excellent service, delivered on time will def use again
...Pauline Williams
|
Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.
...Philip Shaw
|
Excellent response to queries and the bath was delivered as promised on the 190711. The product was exactly as described and of good quality. Would highly recommend to others.
...Susannah Parry
|
Found ordering easy, the delivery was as set out on the respective mail so all in all a good service
...Keith Lipscombe
|
I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent
...Andrew Henderson
|
Unbelievably fast delivery and great product, thank you.
...phil benn
|
We had an issue with a product we received, but it was quickly taken care of. Thank you for the excellent support!
...Marie Knapp - 17 Machinery LLC
|
Very happy with the service
Goods arrived as promised
...Anthony Roberts - MINACK MECH MAINT
|
Hi Laurie
They are made to order and can take up to 6 weeks my find was a fluke by virtue of the fact that I called Grants to ask a techy question.
They advised it was extremely unusual that they had one in stock so thats when I jumped at it in the hope we could secure it.
So well done you guys for reacting so quickly to my email others would have dragged their feet.
Most of all the mrs thinks I’m a star brownie points for me, which as the ladies in the office will probably confirm have a shelf life of about 12 hours!!!!
Thanks again to you and your colleagues.
...Fred
|
Quick and efficient service
...William Francis
|
£
£525.15 
