We had quite a complex order, and both Karen and Deborah could not have been more helpful, even after we made changes at the last minute. ...MARK GILBERT
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Product was exactly as described and dispatched speedily. Thanks ...Margaret McGlashan
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Very helpful finding an alternative to an out of production control panel, but the best thing was whizzing it to me next day after ordering very late in the day! Well done! ...Ray Howell
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Very helpful service with useful updates. Able to source difficult to find products. ...Carbennan Cars
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While you did not have what I wanted in stock you rang and gave me a date that you would send it after ordering from suppliers.
You further advised it was being sent and the date which I would receive it.
I have now received it on the day you stated.
I must say that your customer service is excellent and top class, and keeping me advised of progress was very appreciated.
I would without question recommend you and will use again if required.
Thank you.
...Chris Franklin
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Order arrived on the day stated. Good service. ...Andrew Smith
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Excellent communcation and help in finding a specialist piece of pipe. Went the extra mile to locate the item -thank you. ...andrew Long
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Excellent customer service, exceeded expectations. Delay was caused by your supplier and then the item went missing in transit - however you were on the case before the estimated delivery date and kept me informed at every stage without prompting. Thank you. Will certainly use you again and recommend you to others. ...Susan Lockwood
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The boiler arrived promptly.
The driver had not been briefed to call ahead as requested and consequently was kept waiting for an hour.
Subsequent message via the website asking about flues and fittings has not been answered. ...richard middup
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They where unable to immediately supply my product, but I was informed of the delay and kept up todate.
No problems, I would use them again. ...windridge Coatings
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