I found the whole experience of ordering form you very efficient. The order confirmation, updates and delivery were all sufficiently detailed and prompt. Packaging was adequate and the delivery operative polite and well presented. ...Mark Reid
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A long delay in getting the delivery, and when opened the drain cover was damaged, looked like it had been dropped and a corner cracked, overall not fantastically impressed!
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Good afternoon, we are arranging a replacement. Please accept our apologies thanks
Regards
MyTub ...David Mcmullon
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I was looking for a specific item. I had a useful email exchange to ensure that the appropriate item was found. It has since been shipped and received. I was kept abreast of each stage of the process.
Great service ! ...Bruce Cassell
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very good service. mailed on sunday to ask how long to get part.mail reply early monday morning.ordered 10.00am monday and delivered to door tuesday 2.00pm.it was only a knob for a gas fire but postage was cheaper than other sites.can only recomend site. ...mr frank beazer
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One of the best companies to deal with
The staff go out of the way to help you
They treat you if you’re one of the family. ...Mr Ike Phiakkou
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There was a delay in delivery of our order but we were regularly updated and the new delivery was on time and efficient. ...Linda Howels
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Order now completed satisfactorily. Thank you for your service. ...REBowyer
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Excellent service. Prompt delivery. Will definitely use you again!!!
Many thanks ...Minerva plumbing
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
...Dr D R Lachno
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Good value and many thanks for having the parts which were realtively hard to find. Only issue were the unexpected delays of several weeks - a better estimate of delivery timeframes should be mentioned prior to the order, not via several emails each detailing further delays. The reasons were not expalined either. ...James Bastow
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