we are thoroughly disappointed with the service we have received. the order took a very long time to arrive, when it eventually did the number of parts we ordered was wrong. after complaining about a missing part it arrived the next day which leads to the question why did they take so long to arrive in the first place. the price is very good for the parts we wanted but the service let you down and I dont think we will be using you again.
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Dear Mr Skipper
Good day, I can only apologize for the errors. We have spoken to that area of supply chain. This is very rare.
Laurie - MyTub
...Brian skipper
|
Seat arrived correctly and on the date said at the order. So all happy.
Thank you.
...Stonebond Properties
|
Usual accurate updates and speedy delivery. Cant realy ask for more.
...Colin Turnage
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The price was good but the service was some of the worst I have had shopping on line. One broken promise after another. If I had not progressed the order by phone I would probably still be waiting!
You need to get your act together, I will never use Mytub again.
Still convinced you write the rave reviews yourself.
Frank.
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Dear Frank
Good afternoon, I am very sorry for your experience.
No excuses, all I can see looking at the order is we chased this up with the
manufacture a lot. We gave up & got in from another branch which meant it
had to go through several sets of hands.
I am really sorry we did not keep you informed as we should have and normaly do.
Regards
...Frank Conway
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Can't complain superb
...Garry McKean - C8 Mechanical and Electrical
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Arrived promptly and well packaged. Water softner easy to fit with clear instructions. Good price.
...matthew east
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Item arrived on due date. Thanks
...jeannie gailey
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very fast delivery and as described, would buy from then again
...Edwin Hopwood
|
Good price and delivered within three days as predicted on order. Many thanks indeed. I did really want a couple of the flexi couplings which are listed on the Grundfos literature as an option for this pump. Noone I spoke by phone or online really appeared to understand what I wanted so decided to source elsewhere when I could be more certain of what I would be getting.
...Mike Pearce
|
Great service and terrific staff. Thank you so much for getting my order to me in time.
...Mr Simon Morrell
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£
£47.87 
