Organisation was great & Delivered quickly ...Martin Doidge
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The overall experience with my purchase from "My Tub" was first class. I needed to talk to a representative, who was extremely helpful. I was regularly updated in respect of the progress of my order, right up to delivery, which was precisely when they said it would be.
I will definitely use this company again as and when
Regards
Mike Morrice
...Michael Morrice
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Item arrived on time and in exoected condition
will use you again
thanks ...david chesworth
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What an amazing service. I ordered two soft close loo seats, I was given a courtesy call to check Iād ordered the correct one. The toilet seats were subsequently dispatched and arrived the next day.
...Chris Askew
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Excellent service, prompt and very efficient. " The John Lewis of the plumbing industry". ...Marjorie Walker
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Excellent web site and excellent service, delivered on time will def use again ...Pauline Williams
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All worked well staff friendly and helpful. Paying with BACS catered for on ordering system. The two diff pressure sensors I ordered arrived well packaged and as ordered. Cant ask for more than that. ...Eden Project
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Found the product I was looking for easily on the MyTub site. Purchased without difficulty. Was continually kept up to date with my order status and delivery by email. Item arrived in a reasonable time and well packaged. A fantastic experience for my first time order and an excellent service. I will be more than happy to revisit this business for any similar type orders. Thanks. ...Noel Kelly
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Great service. Delivered when promised
Faultless. Thanks guys šš¼ ...ian hendley
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive. ...Conor Donnelly
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