Very good service. Order status was updated at each stage and was delivered on due date as promised.
...mike buckley - TLC Property Services
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Excellent service from MyTub.
Pity the toilet seat does not merit such a credit. This is the forth in 10 years, they tend to crack in the middle as the rear supports dont touch the rim of wc as they are set to high. ...Clive Townley
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Super company to deal with ...ASQUITH BUTLER LTD
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Despite an serious error on my first order with MyTub I was suitably relieved to have the matter professioinally and honestly resolved as it was apprantly due to a typing error on your webpages which has subsequently been rectified. Thanks particularly to Rachel who handled the matter efficiently and fairly. The final outsome is staisfactory. ...Peter Mundy
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned. ...Tracy Reinmiller
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Easy ordering process.
...AlixPartners Ltd
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays. ...J H Fletcher
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Thanks for the service. Everything went really well and the delivery driver was helpful towards my heavily pregnant wife. ...Craig
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ...Colin Haeusler
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Rachel
As requested, Im confirming that we have collected our order.
Thank you for your very efficient service. ...Robert Hodgson
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