Thank you for the opportunity to comment on my order.
The people I have dealt with and the actual products are fine but the overall service I have received is the most chaotic of any internet order I have ever made!
To cut a long story short, a large number of e mails led to my order being delivered on 3rd September - or so I thought!
2 of the 3 items were actually delivered with no mention of the third.
After more e mails, delivery was arranged for pm today 7th September. Just to add insult to injury, The missing item was delivered at 11:20am and it was only by chance I arrived as the van was about to leave.
To sum up, my straightforward order took a stack of e mails, a lot of time arranging various people to wait in to receive it and eventually a bit of luck to complete it!
Overa
...David Morris
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This was a really excellent service. Parts were delivered for collection very quickly and the phone support was polite, efficient and helpful.
...Peter Branney
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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue.
...Mr Lane
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myTub can take a bow. it was a well organised buying experience from, start to finish. Their contact by email to your queries is better than most companies, on the Internet. Oh! by the way! I got an adaptor for the euro plug on the pump. Im still awaiting the instructions from the manufacturer. Which!..myTub was... in "No" way to blame for. I give you!.. 1010...for a job well done.
...Ian Blue
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Kept informed of when deliveries would take place and of any delays. Very good service and would use again.
...Maureen Rooney
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couldnt have been easier or better - well done.
...alan thompson
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory
...Cedric Ashley
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Couldnt have been easier. Fast efficient and simple. Thanks.
...john Price - Maxsym
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First time I have used yourselves but will definately use again much better than some of the suppliers I have used.
...Andrew Melton
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Extremely pleased with the product which is good quality and just right for our needs in the bathroom. My Tub were very good at keeping us updated with when the product was being delivered just a pity there was a bit of a wait for it to be supplied. When it did come it was via a Plumb Store, Epsom lorry which is local to us!! despite ordering from MyTub in Tyne & Wear!!!!
...Mrs. Jennifer Naylor
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£
£47.87 
