The correct items arrived the next day, very good. ...Alun Maddocks
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Many thanks - superb responsive service. I urgently required a spare part and was able to collect it same day from a local outlet. I will recommend you to everyone! look forward to dealing with you again.
...Dave Clapham
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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles ...Martin Gillard Vigo Limited
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ...Alan Jackson
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I ordered parts for a Baxi wall heater a couple of weeks ago and eventually the parts arrived, Baxi was very slow in sending the goods but Samantha from mytub kept me informed all the way. Very good service from mytub, not so good from Baxi. ...Paul Webster - Dr Tap Plumbing
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VEry good service, and telephone communication was good when requiring an updateconfirmation of delivery etc. I mainly dealt with Jeanette who was very good. ...John Pearson
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The prices were very competitive,and although the order was delivered correctly on the day promised, it was well over three weeks after the order was placed. This is very unusual in this day and age, and there was no indication before I placed the order that delivery times might be that long. I will make sure I enquire about delivery times BEFORE I place an order in future - had I known, I would probably have looked elsewhere to see if there qwas a supplier who could deliver more quickly - even if it cost a little more.
Clive Snashall ...Clive Snashall
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you ...Geoff Anderson
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just thought it would of arrived quicker , i chose this company because it was in the next county, the postage and package was over priced for the time it took to arrive
...barbara dyball
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Fantastic service, a great help on the phone, and super fast delivery during Covid-19 ...Nucleus
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