Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me
|I would definately use this company again ordering was easy, very clear web site and quick delivery, excellent.
|Very please with the service and the prompt supply of the goods ordered. Communication and customer care very good.
|many thanks for a super service, Happy Christmas and busy new year.
|Simple to order online.My order arrived safely and on the date notified. No issues at all.Very good service,thank you.
...Thomas Francis Glennon
|I found your customer services very good and received my product without any problems at a good price, but only as I picked it up myself. Will definately use your company again, thank you
|Basin arrived safely and on time. I appreciated being given a timescale for delivery when I ordered and updates to confirm despatch and delivery date.
Your price was the best I could find on the internet and service was excellent.
I would use your site again. thankyou.
|It took a bit of time for the goods to arrive, but fortunately they were not urgently required. The delivery invoice had an incorrect street number on it but the delivery man used his initiative and called me, so the goods got delivered. A couple of glitches but nothing that would prevent me dealing with your company again. Thanks.
|I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
|Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order