Redeemed by good customer service Thanks Deborah after wrong product delivered.
The wrong product was delivered but after a call to Mytub the correct part was delivered a few days later. You find out how much a company values its customers when theres a problem to sort out and Im happy with they way Mytub dealt with correcting the mistake. Thank you. ...James
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Order came on time, just what I wanted, and got me out of a mess. So thanks. ...Philip Dady
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Good prompt delivery and an easy to search website. I will certainly use again. ...W. Bowman
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Good service, good price, will use you again. thanks ...Roger Lawson
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Thanks for a hassle free order and delivery. ...Mr Alan Roper
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Thank you so much we received the sink and taps all in tact by courier.
Really great service, especially seeing it was the only sink in the country.
...Diane Spender
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Fab service and thank you very much indeed ...Mrs A R HumeSmith
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin ...Emma Sproat
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1st time using this company excellent service from start to getting the order thanks again will use you again ...Walter Carr - Walter Carr
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Thanks for spending the time to find the components and the communications on progress.
Cheers
Eric
PS Although it would be best of you show on the website if you have stock of items or need to source them... ...Eric Robotham
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