My tub had a part which we had difficulties finding anywhere else.
Order process easy and my tub kept us updated on order and delivery progress.
Thank you. ...D.Jacobson
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us. ...Peter Morris
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Excellent, efficient service, with great communication throughout, especially with respect to delivery as this was shipped to an overseas location. Many thanks and has been delivered and received successfully. ...Brian Draper
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Everything went very OK but delivery. I placed the order and made the payment on December 23rd, 2010, with a kind request for special care since it was kind of an emergency.
I received a message advising that delivery was CONFIRMED (not estimated) on DEC 30th (refer to my order), but actual delivery took finally place on JAN 7th.
You may agree that £25.20 fee for 15 days to cross the channel (I live in Paris) is difficult to accept for me especially during such a cold winter :-(
I certainly will not renew the experience, although you have good products at very competitive prices because one can not afford to wait for 15 days to have his heater fixed during winter time. ...Raymond TOPIN
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Good service. Received items on day promised. Thank you. ...Bharat Shah
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Really impressed with service received. My order was delivered on time and we were kept in formed every step of the way. Will definitely use this company again. ...LORRAINEJACKSON - ROSE INTERIORS LTD
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Parts arrived in 2 days and my Washing machine is back up and running. Thanks For An A Service...... ...Steven Wheeler
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Good service, good price, will use you again. thanks ...Roger Lawson
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Good customer support , fast delivery , Satisfied .
***** ...Il SOLE - LOMY
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Two Push Buttons arrived in good time and now fitted and working.
Thank you for prompt service. ...Keith Mullen
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