The delivery of the product was severely delayed, but through no fault of your own. I must praise your customer service for keeping me updated throughout the delay with regular e-mails. Thank you. On receipt, the product was fine and is now installed. ...R J Marsh
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Package arrived in good time - thanks ...Gordon Parkin
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you ...Keith Midgley Fasset
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Item received.
Thanks for updates. ...Joanne Keohane
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Great product! Had a minor issue with delivery as the product was out of stock but te customer service team were in contact very quickly over the websites service. Highly recommend. ...Magid El-Amin
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Hi.Good communication. Although shower head was obsolete mytub sourced one from elsewhere. I did pay extra for postage but arrived promptly and still a good price. Very pleased thank you. ...Mrs E Thomas
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A difficult to source part was supplied, albeit with some delay, and regular updates kept me informed of progress with factors beyond their control. Excellent service when other merchants declined to help. Thank you. ...Roger Elliot - Dunsop Farm
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Thank you for your excellent service! My items arrived in good order and in a timely fashion. The price was competitive and your brilliant staff even managed to discount the shipping below the original quote. You made what could have been a difficult and expensive international transaction simple and pleasant. I will tell my friends. ...Lee Alan Fordham
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Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad. ...Altaf Patel
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The part I was after was very hard to find but MyTub had two of them in stock. Great response from sales team and the product was delivered ahead of the scheduled time.
...Chaten Parmar
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