A big Thank you, for the excellent service your staff have provided.
The continuous progress updates regarding the purchase of my Eden Valour stove have been appreciated, along with prompt delivery.
Once again thank you.
Best wishes
...Tracey Edwards-hope.
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The service is slow! When I order something on the internet postage is normaly under 3 days, but your orders take at least 2 weeks.
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Dear Mr Leeming
Regrettably the items you ordered where not stocked and there seems to have been a delay from the manufacture to us.
Sorry for any inconvenience
Regards
MyTub ...Mr T M J Leeming
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered. ...Samuel Marsden
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Helpfull staff, to sort any problems, parts delivered to the correct address & in good time.
...Tom Carradus
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Goods received in good time, thanks. ...Raymond Marshall
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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way. ...Barry Elder
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Great service. Informed me via email with updates as to expected delivery and any issues. Thoroughly recommend this company. ...Alison Findlay
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Thank you the items the orderd was on back order but i was informed at all times and the order was delivered as stated thank you ...Keith Midgley Fasset
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Superb service, thank you
...Anthony Grant
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Certainly prices for the Mira spares I required to stop my shower dripping were the best on the web (though not by that much), however what a slow delivery service! Why 10 days for small items? In the end I went elsewhere and had the shower repaired and drip free before the order arrived. ...MR IAN McK MILLER
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