Excellent service. Emails answered in a very efficient manner. Expensive delivery charges! Overall a really easy to use and well laid out web site.
MyTub Note;
Thank you Mr Cuthbertson.
We have now changed the delivery charge structure.
Regards
Steve Marshall ...Bob Cuthbertson www.esp.co.uk
|
My order was fulfilled by Plumb Centre, Reading who not only failed to turn up on the agreed morning, but also sent the wrong sink their picking error - the paperwork sent to them was correct.
However, Jeannette sorted it all out for me and managed the situiation through to a satisfactory conclusion.
Well Done !
As such, I would have no problem ordering from MyTub again. ...M N Porter
|
Great service. Christine is to be commended on good communication and followup to ensure I wasnt charged extra for these items. Well done! ...Paul Kohn
|
Great service. Highly recommended. Superfast despatch ...alan downes
|
I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks ...Vince
|
Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile! ...Daniel Hoyle
|
I wanted a folding shower screen finding one to fit my specification proived difficult but Mytub staff were very helpful and patient. I much appreciate all of the help given by Deborah and Christine and hope that senior managers really appreciate the immense asset that their excellent customers service provides for the business.
...Gary Hicks
|
A very good service. ...Mr.K. Goodland
|
Many thanks for pionting out the colour choice and your prompt response in correcting it ...roger ward
|
Good service.
Thank you.
Doug ...Doug Yelland
|