|My order arrived on the day specified, thanks. It would be useful if a text message was sent to indicate likely arrival time, I was just on the way out when the driver arrived, so nearly missed him.
...Ivor John Lane
|Good prompt delivery and an easy to search website. I will certainly use again.
|VERY GOOD EXPERIENCE DEALING WITH MY TUB ALL THE WAY THROUGH
...michael john barratt
|This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over Â£25 â€“ Wrong my Â£120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tubâ€™s mistake they refused to waive or refund the Â£7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later â€“ Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you canâ€™t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.
|Thanks to the tenacious efforts of Brenda and Christine you have been able to locate and supply a vital, but rare component for my very old boiler. Without this part the boiler would probably needed to be replaced. I was constantly informed as to progress, always in an efficient and courteous manner. These two ladies are a credit to your business and are the foundation open which successful businesses are built.
Very sincere thanks to all concerned for your efforts
|Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again.
|My order was fulfilled on the date originally advised. But of course when I placed the order I didnt expect to have to wait 2 weeks for the item to arrive. I think I should have been warned beforehand about the probable delay. One thing I must comment on though is the excellent system of communication after the order was placed.
...Mr David John Fallon
|knowledgable and helpfull staff and delivered as per instruction v.good!
|Keen price. Excellent service
|Brilliant and helpful customer service, kept informed all the way through the ordering, delivery and dispatch process. item arrived on the due date and has now been fitted and christened!!! Thank you so much.
...mrs brenda brett