Great service will recommend ...Diane Bindley
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80. ...Martin Nickless
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I found this company great to deal with, and I will certainly buy from them again ...Donald Mackay
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Bit of an issue with the web site.
But Im assured this is going to be addressed.
But of an issue with the delivery which was promptly sorted.
Apart from the initial issue bit long to explain all good.
I Rose.
Hatfield. ...Iain Rose
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Excellent service and very helpful delivery man. Will certainly do business with you again. ...Aidan Harrison
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Faulty item sent out first time but the speed with which a replacement was sent was staggering. I missed delivery of it the first time because it came so fast. Excellent service from a company that obviously values its customers. Well done. ...Graham Wright
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Hi, In general the speed of order was very prompt, I ordered on Sunday and received the part on Tuesday.
Unfortunately the part did not fit, with the attachment being too large. This does make me wonder why you are advertising indesit parts, that do not fit
Thanks
Craig McIntyre ...Craig McIntyre
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...Lee Bedford
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No problems at all, kept me informed and delivered when you promised ...Rod Henderson
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I ordered the product I needed on Tuesday and it arrived on Wednesday. What fantastic service - thank you! ...Caroline Green
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