|First time using this company and found service excellent.I was kept informed of expected delivery and arrived exactly when advised.
|Thanks for delivering my order next day as promised - excellent service,
|I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you.
|I am a bit disappointed if I am honest, If the delivery date was shown to me before I paid, it wasnt obvious enough because I didnt see it. Had I realised it would take 5 or 6 days i.e. you probably didnt have it in stock I would have gone else where.
Added to that, when the delivery driver arrived he didnt waste any time trying to find anyone, there were at least 4 people here at the time, so he didnt leave it in the porch I dont remember seeing a delivery instruction box on the order page either Consequently I had to drive to Hexham to collect it, but the item was still on the van from the day before , so I had to wait until after 3:30pm to get it.
These are two separate problems, each understandable. however together its not great. If you would like more feedback and ideas you are we
...Southlands Farm Cottages
|Excellent Service. Goods delivered on Time and was updated continuously.
...Geoffrey B Houghton
|Excellent service, item quickly dispatched. Website needs to updated to show quantity in pack is actually 4 rather than 1.
|Excellent product, 100% happy THANK YOU
...paul john jacob
|great service will use again
...roy lingard - R.N.Lingard elect ltd
|Could be a quicker delivery time.
...Coherent Scotland Ltd
|Very easy transaction , part delivered on time