The replacement part was received on time and has fixed the problem - many thanks!
...Mr Andrew Rogers
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even
...Adrian Brown
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Order Received with Thanks
...RSD Supplies
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Excellent service and price. Item was ordered at lunchtime and delivered lunchtime the following day. Communication was excellent throughout.
...Nicholas Lane
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Well pleased with the service, I couldnt locate the thermostat anywhere I was told it was obsolete and no longer available, but MyTub sorted my problem and it arrived on the due date. Many Thanks to MyTub
Terry Price
...Terry Price
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine.
...Joan Walker
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Fine, just fine! Thanks.
...Rose Arthur
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Great service will use again
...John Carruthers
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great customer service as always kept informed buy email of when delivery would be made.
will always use my tub again as my first choice next time
thank you
...steve fiddes - rexel
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future.
...John Carnall
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£
£1208.42 
